As the workplace is changing, many employees are working from outside the traditional structure. Wherever employees are located, they need reliable and secure access. Our Mobile Services ensure that our clients can manage this new workforce with the following:
Help Desk Support
Secure Remote Access
Ask Our Partners
We have found Ed and SSGI to always be at the forefront of technology. Their advice is sound and they have always been very knowledgeable. We can truly say that SSGI has been instrumental in keeping our IT needs where they needed to be as we grew our business.
SSGI has a great mix of people. Ed and his team provide options that always work. They have a great culture with a minimum of politics.
Knowledgeable by keeping up to date on the latest technology.
If a company does not have an IT team, SSGI is a great resource. They provide great service and are a great vendor.
Systems Support Group has been servicing Crescent for over 20 years now. We are not computer people here, we are, as I refer to us, “button pushers”. No one at Crescent has computer programming skills, or even been formally trained in the use of computers. We are “of that age” were our knowledge of computers is mostly from on the job training. Ed and his staff have always been just a phone call away. The best thing that I like about them is that they don’t speak computer to us. We can call with our questions and they know how to communicate the answers to us in language that we understand. If the problem cannot be solved over the phone or via their remote service, they are here in a very timely manner to fix whatever issue we have. It has always been that way from day one. As Crescent has grown and demanded more from Systems Support Group they have always been there to take care of our expanding needs. Crescent would recommend and has recommended Systems Support Group to anyone that has ever inquired regarding a computer support company. Kudos to Ed Davis and the team that he has assembled!
Systems Support Group is aptly named. It has provided excellent IT support to our home health agency for the past eight years. They have helped us immeasurably as our IT needs have grown. We have gone from 6 desktop computers to 20 laptops and 15 desktops. They keep ahead of IT changes. They have advised us prior to purchases, when there are problems, on security, etc. Their costs are fair and he has often saved us money. Their employees are knowledgeable, prompt and easy to work with. I highly recommend Systems Support Group and don’t know what we would do with them.
Systems Support offers unbelievable customer service to The Northwestern Transit District. Our office is small, but they always make us feel as important as their larger clients. Whenever we have an issue, they immediately contact us via phone or in person. They usually solve the problem within minutes. If a part or further service is needed on a computer, it never takes very long to have the computer back up and running. The District has used Systems Support for overt 12 years. Companies have approached us that have tried to obtain our IT business, but we have no interest to looking elsewhere. We are extremely happy with the service and products we receive from Systems Support!
We started the new millennium by hiring System Support Group, LLC to be our computer network consultants based on a recommendation from the Torrington Area Health District. Our previous experience with computer consultants had not been very satisfactory. To our delight, we found the staff to be not only outstanding technicians but regular people who could listen and interpret what we (the computer network users) were experiencing at the keyboard. They have been very patient with the wide variety of computer knowledge of our staff, and they work to solve problems as expeditiously as possible. They have kept our computer network, desk & laptop computers, and printers up and running while assisting us with our internet environment. Thanks to them we have a very modern, virus-protected, operational, updated, information management system that is remotely monitored 24/7.
SSGI has been the perfect IT solution for us! They came highly recommended to us from a sister agency, and have met all our expectations and then some. The staff is always the epitome of professionalism, courteous and knowledgeable. Their response time is outstanding whether it be a routine issue versus an emergency one. They deliver the solutions in a timely cost-effective manner. We always feel they give us a total analysis of things with various options to choose from. It would be a challenge for a single IT person to have the depth of experience that the SSGI team provides.
Our organization has used Ed Davis and his team at Systems Support Group for over twenty years and our experience has been nothing but positive over the years. Ed and his staff are extremely knowledgeable, understand our industry, and provide honest, cost-efficient and valuable consultative services on a variety of information technology and related topics. SSGI has been consistently responsive and all members of the team are courteous and skilled. Their expertise has helped our organization gain multiple operational efficiencies in this rapidly changing health care and technological environment. Their support services have also avoided some disasters which would have been devastating for our smaller, nonprofit organization. It has been a genuine pleasure working with Ed and his SSGI team. I wouldn’t hesitate a moment in recommending them to any business needing IT support and consultation.